Schedule Order Pick-ups
It is important that our Monde dental lab customers have shipping labels. Each our shipping/mailing labels which be forwarded via email after registration contain their own unique, individual tracking number that designate exactly where the package originates, customer information. whether it's the UPS worldwide saver service to ensure customer get back case on next working day we shipped,ext. Register for an account on Monde Dental Lab now.
Step #1- First prepare your order by placing the impression along with its Rx prescription in the box. Don't delay your cases please provide all necessary information. Completely fill out our prescription. Check all required boxes to ensure your Rx specifications are met. Carefully package your cases including your prescription. We ask that you follow these steps when packing your cases. Wet impressions place dried impression & bites in re-closale pouch bag provided to avoid damage and for infection control. Wrap impressions in a moist paper towel to retain moisture. Do not place Rx slip inside bag. Models/ Articulator Wrap models in bubble wrap provided to you, to ensure models from damage or from moving around places a rubber band around models. Place all prepared items in a pre-labeled cushion mailer. If you have questions or comments regarding how to ship/ package your cases, email us at or place a phone call to us at +86 18664972694
Step #2 Obtain UPS shipping labels
then follow the instructions on how to "create a shipment", there is detail to make you create shipping label step by step. please read it carefully. thanks.
Step #3 - The next step is to schedule a pick up for your order. We prefer customers contact UPS phone # 1- 800-742-5877 to arrange delivery of packages since this method has proved most effective.
Save money on shipping costs. The shipping cost UPS courier charge for shipping orders via UPS worldwide saver service in china is depending on the size. This charge is applied to incoming cases. Lab customers can save money on shipping costs by bundling cases. Our shipping boxes are 6" x 8" x 4" in size which is easily large enough to contain several cases per container. If you have more than 1 case. we suggest customers send multiple cases in one mailer and separate each case with its prescription in a plastic pouch and place then all in the same box.
Note: $45 will be added to your invoice once your invoice statement is less than $400 or less than 20 units per shipment. Please put this in mind that we only pay for one way shipping cost.
Digital Scanned Files Reduce Turnaround Time to 4 days
Monde Dental Lab is pleased to announce we now accept 3D scanned files!
This means you can electronically submit your 3D scanned files (STL format) to Monde Dental Lab instantly. This reduces the traditional outsourcing turnaround time from 8 days to only 4 days! Faster than ever before possible.
Monde Dental Lab has invested in the latest 3D printing technology to rapidly prototype your cases, reducing the time to 4 days.
There are only 2 steps you need to follow:
Step 1: Place the model or impression into the scanner and click scan.
Step 2: Register for an account on Monde Dental Lab website: MondeDentalLab.com
Once registered,fill out the form and upload a file.
Alternately you can send files via email to: email@example.com.
What happens next?
Our shipping department will create an account for you immediately.
Within seconds you will receive a username and password to access our system.
Then log into our system and provide us the prescription to your case. We will then fabricate your case according to the prescription.
Our rapid turnaround time is 4 days. Faster than ever before. In fact, if you send files on your Monday you will receive the case back on your Friday--not next Tuesday! If you send files on your Friday, you will receive cases on your next Tuesday. Not next Friday.
Crown or Bridge Finish 3 days
Crown Metal Try-in 2 days
Porcelain Finish 2 days
Post & Core 2 days
IPS.Emax Crown/Veneer 3 days
Zirconia 3 days
Zirconia(3-5 Units) 4 days
Zirconia (Over 5 Units) 6 days
Implant and attachment and Telescope
PFM Crown &Attachment 3 days
Frame set upTry-in 3 days
Process 2 days
Primary coping try-in 2 days
Second coping & Framework
Set up for try-in 4 days
Process &Finish 3 days
Denture/ Valplast Complete 3 days
Denture / Valplast Wax Try-in 2 days
Denture / Valplast Process 2 days
PFM & Framework set up Finish 6 days
PFM & Denture Finish 6 days
Acceptable Scanned Models 1 days
GUARANTEE AND PAYMENT
1. Guarantee. We guarantee your satisfaction with the workmanship and materials of our products for a period of five (5) year from the date we receive your order. We will refund, replace, or repair any defective restorations, subject to these terms and conditions. We will not: (1) give a cash refund for work completed, (2) pay the cost for removal or reinsertion, or (3) pay any incidental or consequential damages (including but not limited to, inconvenience, lost chair time, lost wages, transportation, lost profits, or pain and suffering). Any refund or damages shall be limited to the amount of the invoice for the subject restoration, without exception. This guarantee does not cover failure of the supportive tooth or tissue, debonding changes in tissue or bone structure, improper dental hygiene, abuse or accidents. Restoration must inserted by a licensed practicing dentist or prosthodontist. Patient must adhere to semi-annual cleaning and exams. Monde Dental Lab reserves the exclusive right to determine, this guarantee is applicable.
2. Payment. All accounts are due and payable within thirty (30) days. If your account is not paid within thirty (30) days, your balance shall accrue interest at a rate of 1.5% per month, and your account shall be placed on COD status. In addition, you agree to pay all costs of collection incurred by Monde Dental Lab, including attorneys' fees, if your account is not paid pursuant to these terms and conditions.
What you get back from us?
1, Great Working Model
2, Great Second Model
3, Great Die Trimmed Model
4, Great Crown or Denture
5, White & Clean Plastic Base